Frequently Asked Mortgage Refinancing Questions

Q: Is there a fee for applying on your site?
A: No, our customers can apply for mortgage refinancing online totally free. We will never ask for credit card information or ask for payment either now or later.

Q: Where is your office located?
A: While we run our corporate offices out of Arizona and North Carolina, our company actually has a very large network of lenders nationwide. We are able to process applications from across the nation.

Q: Where does my application go once I submit it online?
A: Our application is designed so that there is no wait time for you. A lender immediately receives the information that you submit and will contact you shortly. The time frame for approvals ranges from within 24 hours to about one week depending on how well you are prepared. If the lender has all of the information needed, the processing time is shortened.

Q: Can you accept a mortgage refinancing application even though my credit is bad?
A: Yes, we accept all applications and all credit. Our lenders are extremely comfortable in assisting customers that have sub-prime credit. Many times our customers are suprised at the many options that offered to them.

Q: How do I know this site is secure?
A: Once you select the type of loan you would like to apply for, our site sends you to our encrypted server, meaning that in the process of transmission, the information you input is jumbled into a code that only our server can read. You can recognize this by looking at your web address bar. Notice the "https://" instead of "http://". As a word of caution...please do not send any personal information to us by email.

Q: Can I apply for other types of loans on this site?
A: Yes, we offer access to a full line of mortgage loan products including new purchase loans (all types), home equity loans and home equity lines of credit. You will see these as an option when selecting the type of loan you desire. Just click on the appropriate button.

Q: I would rather apply by phone, can I do that?
A: Due to security issues, we hope you can understand why we cannot take phone applications. We take your privacy very serious, thus the only way to apply is on our secure server.

Q: My questions isn't answered here, how do I contact you?
A: Please go to our Contact Form.